Privacy Policy
This Privacy Policy explains how Cleaning Canvas handles personal data when users visit the website, make an inquiry, request a quote, arrange access, or use our move-in and move-out cleaning services in the Sheikhupura metropolitan area.
This introduction outlines the general scope of data handling, user rights, and where to direct policy-related questions.
Data We Collect
We may collect identification details, contact details, property and access information, service preferences, appointment details, payment-related records, communication content, and condition photos where provided. We also process technical data such as device and browser information, log data, and basic usage records when a user visits or submits forms on the site.
How We Collect Data
We receive data from website forms, phone or email communications, booking and access confirmations, property condition reviews, payment interactions, and completion handovers. Some technical data is generated automatically through the operation of the website and related systems.
Cookie Types
We may use essential cookies to support site operation, preference cookies to remember basic settings, and limited analytics or performance cookies to understand site use and improve reliability. Cookies are not used to collect more information than is reasonably needed for these purposes.
Cookie Controls
Users can usually block, delete, or restrict cookies through their browser settings. Some site functions may not work properly if certain cookies are disabled. Where the browser or device allows it, users may also manage stored site data through local privacy controls.
How We Use Data
We use personal data to respond to inquiries, prepare quotes, review property condition, confirm scope and handover timing, schedule appointments, coordinate access, carry out cleaning visits, manage completion handovers, process payments, maintain records, improve site performance, and meet legal or accounting obligations. Condition photos, where provided, are used to assess scope and document service-related issues.
Service Providers and Partners
We may share personal data with service providers that support website hosting, communications, scheduling, payment processing, record keeping, or other operational functions. Where a third party handles data on our behalf, it is expected to use the information only for the agreed purpose and to maintain appropriate confidentiality.
Legal Disclosures
We may disclose personal data where required to comply with law, court orders, lawful requests from public authorities, or to protect our rights, users, or property. We may also share information when needed to establish, exercise, or defend legal claims.
Contact for Privacy Matters
Your Rights
Subject to legal limits, users may request access to their personal data, correction of inaccurate information, deletion of data that is no longer needed, or restriction of certain processing. Users may also object to processing in some circumstances and may withdraw consent where processing is based on consent.
How to Make a Request
To make a rights request, users should provide enough information for us to verify identity and locate the relevant record. We may ask for additional details before responding. If a request cannot be fully granted, we will explain the reason where required by law.
Data Retention
We keep personal data only for as long as needed to manage inquiries, bookings, service delivery, payment records, dispute handling, and legal or accounting obligations. When data is no longer required, we delete it, anonymize it, or archive it in a restricted form where retention is still necessary.
Policy Changes
If this policy is updated, the revised version will apply from the stated effective date. We may provide notice of material changes through the website or by direct communication where appropriate. Continued use of the site after an update means the revised notice applies to the extent permitted by law.